The Role

MSM is looking for a highly skilled, organized, and detailed Associate DirectorRetailSales,Globalto join the team. The Associate DirectorRetailSales,Globalmust have excellent organizationskills and knowledge and training in managementor finance, particularly in the international education sector. The Associate DirectorRetailSales,Globalis responsible for maintaining financial aspects within the department, coordinating with the Finance team, and supporting marketing and sales strategies. Other responsibilities include ensuringclient satisfactionand developing the brand in waysthat boost business for the company.

What You’ll Do:

  • Work directly with higher ups regarding retail operations
  • Manage and organize day-to-day projects and tasks for the retail department• Support the sales and marketing strategies of the company
  • Work and collaborate with higher ups to set sales goals for the company
  • Manage a sales team and oversee their day-to-day tasks and projects
  • Develop sales and marketing strategies that meet or exceed corporate-set revenue goals• Executes sales action plans while maintaining high productivity, quality, and client-satisfaction levels
  • Manage and train a team of sales personnel
  • Brainstorm on plans that boost sales and achieving the sales targets
  • Develop and maintain relationships with leaders, executives, or decision-makers in higher education institutions
  • Review sales expenses and suggest more cost-effective plans
  • Represent MSM and pitch MSM services to higher education institutions and agents• Ensure client satisfaction and maintain high-quality service in all fronts
  • Analyse business strategies and operations for maximum productivity and increasing of revenue • Manage all financial aspects of the retail department
  • Develop the MSM branding in creative and innovative ways that improve business

Who We’re Looking for:

  • Minimum of 8 years of experience in retail, preferably in the international education sector or related field
  • Master’s degree, MBA or any other related field, strongly preferred
  • Fluent in the English language
  • Experience with leading a diverse team globally


  • Can work independently with minimal supervision
  • Can exercise sound judgment and maintain a high degree of confidentiality
  • Has outstanding organization skills
  • Exceptionally well organized and driven by success
  • Can thrive in high-pressure situations
  • Analytical thinker with superior problem-solving skills
  • Decisive and committed
  • A natural leader who motivates and inspires people around them

What We Offer

  • The opportunity to have an impact on thousands of students’ lives
  • To work with a brilliant and globally diverse team
  • To engage in new markets and with multiple partners across the globe

Location of Work

  • Anywhere

Who We Are

M Square Media (MSM) is a leader of innovation and globalization initiatives in the international
education sector. We strive for people and community empowerment through education, technology,

and partnerships with industry and the academe. Across different business lines, we provide agile, first-
in-class products in enrollment management, education management, and edtech.

Through our multi-platform solutions, we help higher education institutions (HEIs) increase their
international student enrollment through building global and in-country offices, managing agent
networks, and providing personalized services for admissions, marketing, back office support, process
management, market entry and expansion, and recruitment automation, to name a few.

The numbers reflect our industry leadership:

  • Presence in 17 countries and growing
  • An affiliate network of over 4,500 agents
  • Direct partnership, PPPs, and strategic alliance with nearly 100 institutions in Canada, US, UK,
    Australia, Europe, and other leading destinations for students

We are a finalist at the PIEoneer of the Year category of the prestigious PIEoneer Awards 2020. Our work
has created meaningful, long-term impacts on institutional revenue and community transformation
through international education, making us a Partner for Life and a Partner in Growth. Know more about

Thank you for your interest in MSM – we appreciate your desire to work with us! However, only those
applicants that have been selected for an interview will be contacted. MSM offers equal employment
opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation,
gender identity, national origin, age, marital status, physical or mental disability, parental status, housing

status, genetic information, arrest record, source of income, or military status, in accordance with
applicable federal, provincial, state, and equal employment opportunity laws.

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