The Role

MSM is looking for a highly skilled, organized, and detailed Retail Head – Global to join the team. The Retail Head – Global must have excellent organization skills and knowledge and training in management or finance, particularly in the international education sector. The Retail Head – Global is responsible for maintaining financial aspects within the department, coordinating with the Finance team, and supporting marketing and sales strategies. Other responsibilities include ensuring client satisfaction and developing the brand in ways that boost business for the company.


What You’ll Do

  • Work directly with higher ups regarding retail operations
  • Manage and organize day-to-day projects and tasks for the retail department
  • Support the sales and marketing strategies of the company
  • Work and collaborate with higher ups to set sales goals for the company
  • Manage a sales team and oversee their day-to-day tasks and projects
  • Develop sales and marketing strategies that meet or exceed corporate-set revenue goals
  • Executes sales action plans while maintaining high productivity, quality, and client-satisfaction levels
  • Manage and train a team of sales personnel
  • Brainstorm on plans that boost sales and achieving the sales targets
  • Develop and maintain relationships with leaders, executives, or decision-makers in higher education institutions
  • Review sales expenses and suggest more cost-effective plans
  • Represent MSM and pitch MSM services to higher education institutions and agents
  • Ensure client satisfaction and maintain high-quality service in all fronts
  • Analyse business strategies and operations for maximum productivity and increasing of revenue
  • Manage all financial aspects of the retail department
  • Develop the MSM branding in creative and innovative ways that improve business


Who We’re Looking For

  • Minimum of 5 years of experience in retail, preferably in the international education sector or related field
  • Master’s degree, MBA or any other related field, strongly preferred
  • Fluent in the English language
  • Experience with leading a diverse team globally



  • Can work independently with minimal supervision
  • Can exercise sound judgment and maintain a high degree of confidentiality
  • Has outstanding organization skills
  • Exceptionally well organized and driven by success
  • Can thrive in high-pressure situations
  • Analytical thinker with superior problem-solving skills
  • Decisive and committed
  • A natural leader who motivates and inspires people around them


What we offer

  • The opportunity to have an impact on thousands of students’ lives
  • To work with a brilliant and globally diverse team
  • To engage in new markets and with multiple partners across the globe


Location of Work 

  • Anywhere


Thank you for your interest in M Square Media (MSM). However, only those applicants that have been selected for an interview will be contacted. MSM offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, parental status, housing status, genetic information, arrest record, source of income, or military status, in accordance with applicable federal, provincial, state, and equal employment opportunity laws.

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