Are you passionate about taking on big and complex challenges? Are you determined to deliver results while disrupting the international education industry? We’re looking for a Service Manager to lead our Admission Function and drive all aspects of the Services strategy for MSM. This is a highly influential role within the company, and you will be managing a sizable marketing budget and driving both offline and online campaigns and initiatives. 

The Role

MSM is looking for a detailed oriented, well connected and organized Service Manager to join our growing client relations team. 

What You’ll Do:

  • Analyze the applications of prospective students based on standard     admission policies.
  • Document collection and verification of the students for admission process.
  • Co-ordinating with students, agents and the university.
  • Provide assistance to the students to complete the enrolment forms.
  • Review all the students’ applications and refer the students to financial services personnel if required.
  • Provide support to prepare admission related presentations and to host student receptions.
  • Maintain a database of student information, telephone logs and student feedbacks in order to generate student reports for management whenever required.
  • Conduct online webinars for students and universities.
  • Follow up for fees and documents with the students.
  • Maintain daily, weekly and monthly reports.
  • Drafting emails.Skills and Experience: 

Skills and Experience

  • Highly preferred candidates with experience in one or all areas, including: international  education, higher education and information technology 
  • Strong communication, excel skills, presentation, interpersonal, and influencing skills are required 
  • Knowledge of general trends, economic drivers and policies across the international  education sector 

Who We Are Looking for:  

  • Bachelor’s degree required; Master’s degree in Business Administration or a similar field  preferred .
  • Proven ability to negotiate and work with high-level executives .
  • Strong analytical skills.

What We Offer

  • The opportunity to have an impact on thousands of learners’ lives 
  • To work with a brilliant and globally diverse team.
  • To engage in new markets and with multiple partners across the globe
  • Remote work.
  • Location of Work: India